Privacy Policy
Your personal data and assets are our highest priority. We are fully committed to safeguarding them.
Capitrex Solid collects and retains data necessary for your trading activities. How this data is collected and stored is detailed in the Privacy Policy below.
Our policy is grounded in the following principles:
- To ensure complete transparency about our data collection and storage practices:
Our goal is to ensure you understand how we collect and process data so you can make an informed decision. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, giving you clear, concrete information about its use. You are in the driver's seat.
We will always share information promptly whenever we determine you should be notified. Transparency is essential to us.
Our trained team is always available to answer any questions you may have about any aspect of our processes, including our obligations under Romania law. You can reach us at info@capitrex-solid.com
- We do not use personal data for any purposes other than those described in our Privacy Policy.
We may process personal data for purposes such as ensuring the proper operation of Capitrex Solid services and facilitating connections between trader-members and third-party trading platforms. We may also use it to maintain and improve website features and services, protect our rights, and comply with regulatory or other legal requirements. Finally, we process data as needed to perform administrative and other business functions related to the Services we provide to you, the client.
To provide better services tailored to your preferences and needs, Capitrex Solid processes personal data.
- In order to use essential tools to protect your personal data and safeguard your rights:
At any time, you can contact us to access all of your personal data. We can also update or delete it as needed. In addition, we can facilitate requests to transfer that data to you or to a designated third party. We offer these services and support to help you more effectively exercise your rights to privacy and control.
- Safeguard your personal data:
Our security systems meet the highest standards, using bank-grade safeguards. Although a 100% guarantee is not possible, we are committed to continually upgrading our systems to the highest level and reinforcing the protections already in place.
We maintain a detailed and comprehensive privacy policy and the highest-level security systems.
1. The Scope?
This policy outlines our procedures for the collection, processing, and sharing of personal data relating to natural persons.
Our policy applies to all natural persons who are identified or identifiable. This includes any individual who can be, or has already been, identified in connection with data entrusted to us or data we are able to access and/or combine.
The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.
We do not collect, nor do we seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user or any data related to an individual under 18, we will delete that information immediately.
2. What personal information do we retain?
When you register with us, we collect the personal data needed to enable you to use our services. Where appropriate, we may also request additional personal data to verify account ownership, for example. To maintain and continually improve service quality, we collect and analyse data about how you use our platform and the services of our third-party partners.
3. You are under no obligation to share your personal data with the company.
Although you are not required to provide your data, choosing not to do so may limit the services we can provide. It may also restrict your ability to access or use our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect data that can be used to identify you personally. However, we do collect information including your specific account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also collect information about the language preference used by your account.
Regarding personal data, we collect and retain only the information you agree to share with us when you connect, through our services, to a third-party trading platform.
The personal data you have shared with third-party platforms may include the following: full name, address, phone number, and email address.
5. Why does the company need my personal data, and is it legal for them to process it?
Our company collects, stores, and processes your personal data solely for the purposes set out in this Policy. All such uses and processing comply with applicable laws in Romania.
The company will not handle, process, or transmit your data except in accordance with applicable laws in Romania. The following are the legal grounds for doing so:
- You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have also given consent for your personal data to be processed for one or more purposes.
- To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
- Data processing is necessary to comply with legal obligations.
If you would like more information about the data processing the company is required to perform, please contact us by email.
Below is a list of specific purposes, along with the legal basis, for which we may process your personal data.
To provide you with access to digital trading, we will share your personal data with third-party platforms, but only at your request.
Your data may be collected and shared with third-party companies only at your request and discretion.
You have consented to the processing of your personal data for one or more purposes.
Please provide us with the necessary information so we can respond promptly and effectively to your requests, questions, and concerns about our services.
Processing personal data is necessary to enable the company to pursue its legitimate interests or those of an authorized third party.
In order to comply with our legal obligations, as well as our administrative requirements, we need to process personal information.
To comply with our legal obligations, we must process certain personal data.
Anonymised personal data and usage tracking are necessary to improve our services, including crash reporting
To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
This is necessary to prevent fraud and the misuse of our service.
Our service obligations include overseeing and conducting data processing to support business development, strategic decision-making, governance and legal compliance, as well as other business-related operations.
To protect the legitimate interests of the company and its third-party service providers, we must process and store personal data.
We leverage statistical and analytical tools to inform decision-making across our full range of services and to guide strategic planning.
To safeguard the legitimate interests of the company and its third-party service providers, we must process and store personal data.
When necessary to protect the company’s rights, assets, and interests—and those of third-party service providers—and to comply with all applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal data. Such processing will occur only in accordance with established, required procedures.
To safeguard the legitimate interests of the company and its third-party service providers, we must process and store personal data.
6. Sharing Personal Data with Third Parties
For storing and processing IP addresses, conducting user surveys and analyses, and providing other related services, the company may share anonymised personal data with third-party service providers.
At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be processed in accordance with that company's privacy policies. This may include multiple digital trading platforms.
To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.
As required by law, or to safeguard the company's rights and assets and those of our third-party partners, we may disclose data to relevant legal or regulatory authorities.
In the case of a critical business transaction, such as a company sale, investment, or loan, we may share relevant data in a lawful and appropriate manner. This also applies in the event of a merger, restructuring, consolidation, or bankruptcy, in accordance with the law.
7. Cookies and Third-Party Service Providers
For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in line with applicable law and standard practice.
Cookies are small pieces of data stored on your device when you visit a website. They collect information about your browsing behavior, preferences, and more to personalize and enhance your experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. We also use cookies for site analytics and to gather statistics that support strategic planning.
Broadly, two types of cookies are used on this site. Session cookies are stored only for the duration of your browsing session and are deleted when you close your browser. The others are persistent cookies, which remain in your browser even after you end a session. These enable the site to recognize you as a returning visitor and streamline your experience.
Types of cookies:
Cookies may be used where necessary, in line with their intended purposes:
Strictly necessary cookies
Cookies are used to recognize you as a client so we can better provide the information, settings, and services you require and use. They also help you navigate our website and enable your access.
To enable your device to download and stream data, we use cookies. In addition, they allow you to access appropriate features and return to pages you’ve previously visited.
To enable quick and easy access to the site, cookies store and process certain personal data, such as your username and last login date, for example when you ask the site to remember you at login.
Session cookies are deleted when you close your web browser.
Functionality cookies
We use cookies to securely store and quickly retrieve your settings and preferences. They also help us recognize you when you return to our website.
Persistent cookies outlast your browsing session and remain active until they expire.
Cookies for performance
To improve our services, we collect statistical data through cookies. These help us evaluate site performance and usage.
All data stored by cookies is anonymized and cannot be linked to any individual.
Session cookies are removed when you close your browser session, while persistent cookies remain active until they expire or, in some cases, indefinitely, unless you delete them.
Cookies are blocked or have been deleted
If you want to delete or block cookies, you must do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Blocking cookies may prevent some operations and site features from working as expected.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with applicable laws, regulations, and company policies.
Your personal data will be shared—only at your request and discretion—with third-party trading platforms for a period of 12 months. When those 12 months expire, and with your consent, the data will be shared for an additional 12 months.
As part of our operations, we regularly review all personal data to determine whether it remains necessary.
9. Transfers of personal data to third countries or international organizations
When required to provide our services or for security reasons, personal data may be transferred to third countries (outside your home country) and international organizations under robust security protocols. We apply the highest standards of data protection to safeguard your information and ensure you can exercise your legal rights and remedies in all circumstances.
Throughout the EEA (European Economic Area), all residents are protected by data privacy regulations and safeguards.
- All data transfers occur under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public entities or authorities are conducted in accordance with Article 46(2). Such transfers are governed by a legally binding and enforceable agreement.
- The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For more details about the company’s security measures safeguarding your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is safeguarded with top-tier technical and organizational measures, aligned with industry best-practice standards. These measures are designed to prevent data destruction from unlawful or accidental events, as well as the loss or alteration of that data.
While we apply the highest level of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain completely free of error. Accordingly, we cannot be held liable if personal data is disclosed, or sustains incidental, intangible, or consequential damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorized third-party access, or any other similar cause.
If we receive legally enforceable requests from regulators or judicial bodies, we may be required to disclose your personal data to those authorities. Once shared under legal obligation, we cannot control how they handle, store, or protect your data.
Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Links to third-party websites
On this site, you may come across links to third-party applications and websites. Please note that these parties are not our affiliates and are not controlled by the company, nor does our privacy policy apply to them. They have their own policies and practices for collecting and processing personal data, and we are not responsible for their activities. Use at your own discretion.
Always review the privacy policy of any company or service when visiting their website before sharing any personal data. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We reserve the right to update or modify our policy at any time. We will provide notice of any changes on the website and through other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.
13. Your Personal Data Rights
You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or restrict the scope and nature of our processing.
On this page, residents of the EEA can find information relevant to them:
Your personal data is protected by the rights described herein. By emailing the address below, you can immediately exercise those rights.
Accessing Your Rights
If the personal data you have provided to us is accurate, you may, at any time, access it. All of your personal data that is being processed is available to you and therefore verifiable.
You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data being processed, beyond the one already provided to you, a reasonable fee may be charged.
Rights afforded by law and those in our Privacy Policy must not infringe on the rights of others. The company may refuse or restrict access to personal data if doing so would otherwise infringe the rights and freedoms of others.
Right to Rectification
Any errors in your personal data, whether due to omissions or inaccurate details, may be corrected by you or by the Company to ensure proper processing.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances. 1) Your data has been processed without your consent or outside legal boundaries. 2) You request its removal and the Company has no legal obligation to retain it. 3) You no longer consent to any processing by us, even if lawful and based on our rights and interests or those of a third-party provider. 4) We are legally required to delete your data.
The right to erasure may be overridden by legal obligations under EU law or the laws of any Member State. Likewise, it does not apply where data is required for the establishment, exercise, or defence of legal claims.
Right to Restrict Data Processing
You have the right to request a restriction of the processing of your personal data when you believe it contains inaccuracies.
Upon your request to restrict the use of your personal data, it will be deleted except in the following cases: 1) when European Union or any Member State law prevents deletion. 2) With your consent, if needed to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.
Data Portability Rights
You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and the processing is carried out by automated systems.
You have the right to request the transfer of all your personal data to another company or organisation, where technically feasible. This does not affect your right to erasure of your data. This right cannot be exercised where doing so would infringe the rights or freedoms of another natural person.
Right to object to data processing
While the Company may rely on our legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it stop. This right does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defense of legal claims. In such cases, we may continue processing your personal data.
You may at any time object to the processing of your personal data for direct marketing purposes.
Right to Withdraw or Refuse Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing performed before your withdrawal of consent.
If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been violated regarding the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 describes circumstances in which your personal data rights may be limited under European Union law or the laws of Member States.
Once we receive your request concerning your personal data and how it is processed, we will provide you with access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the number of requests and the nature or complexity of your request. If an extension is required, we will notify you of the extended deadline within one month of receiving your request.
Requested information will be provided to you electronically at no charge, except where restricted by law or by Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is manifestly unfounded, excessive, or repetitive.
We reserve the right to request additional proof of identity where there is any reasonable doubt regarding the individual making the personal data request, to protect data and ensure security.